Processing normally takes 2–5 business days, potentially longer during launches, preorders, or busy periods. • Shipping is available throughout the United States. • Rates are calculated at checkout by destination and package weight. • Tracking is provided after shipment. • Preorders follow the timeline shown on the product page. • Mixed preorder/in-stock orders may be held until everything is available. • Custom-team-order timelines depend on size and customization; estimates are supplied before payment. • FAETQ isn’t responsible for carrier delays after handoff, but will help file claims for packages lost in transit. • Customers must provide an accurate address; FAETQ isn’t responsible for shipments sent to an incorrect address entered at checkout.

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Returns accepted within 14 days of delivery. • Items must be unworn, unwashed, in original condition, with tags attached. • Customer pays return shipping unless the item arrived damaged or incorrect. • Size exchanges are allowed within 14 days, subject to availability. • Customer pays return shipping for exchanges; FAETQ pays to ship the replacement. • Custom uniforms, team orders, and personalized products are final sale unless defective or incorrect. • Damaged/incorrect orders must be reported within 7 days with photos; FAETQ will correct or replace them at no charge. • Clearance, promotional giveaways, and designated limited-edition items are final sale.

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